Elevate your sales closing skills and become a master closer, achieving remarkable results in your sales endeavors.
The "Successful Sales Techniques" program is a comprehensive 2-day workshop designed to enhance the skills of sales teams at all levels. It focuses on teaching effective communication strategies, including both soft and hard selling techniques, to handle diverse customer interactions confidently. Participants will learn to understand customer needs better, tailor presentations to highlight product USPs, and navigate challenging sales scenarios to close deals more effectively. The training includes classroom sessions, role plays, and interactive group activities, aiming to increase sales volumes, achieve sales targets, and build a strong, supportive sales environment within the company.
2 Days
At the end of the programme, learners will be able to:
• Increase Sales Volumes
• Able to Achieve Company’s Sales Target
• Build Elite Sales Team
• Increase loyal customers
• Improve Quality of After Sales Customer Service Quality to create better customer service relationship (CSR)
• Sales Team (Executive & Above Executive Level)
• Customer Service Team (Executive & Above Executive Level)
• Marketing Team (Executive & Above Executive Level)
• Optional: Sales Support Team, Marketing Team
• The Role of a Salesperson
• What is Selling?
• What to Sell to your customers & prospects?
• Up-Selling
• Cross Selling
• Service Oriented to Your Customer
• Do's & Don't of a Salesperson
• Customer Service Relationship
• Recap & Quiz Session
• Time Management Planning
• How to Manage Time Wisely?
• Group Discussion
• Participants Sharing Session
• Year 2024 Smart Goal Setting
• Sharing and Q&A Section
Gain the skills to set the right prices, position your products effectively, and optimize profitability without compromising sales volume.
Create compelling marketing strategies, choose the right channels, and develop actionable plans to achieve your objectives.
Master the art of persuasive copywriting that captivates and compels. Learn how to craft compelling messages, evoke emotions, and drive action.
Explore data-driven strategies, market research techniques, and cutting-edge tools to make informed marketing decisions.
Elevate your sales negotiation prowess and sharpen your abilities to achieve mutually beneficial outcomes.
Learn how nurturing customer relationships leads to increased loyalty and repeat business.
English 
Malay