
Customer Service Quality
Elevate your customer service quality and cultivate loyal customers who are advocates for your brand.
Empower yourself to deliver presentations that inspire action and drive your success to new heights.
Two day Successful Presentation Workshop is designed to enhance the presentation and leadership skills of individuals, particularly those in top management and sales roles. Participants will gain confidence and improve their ability to communicate effectively with audiences through classroom training, on-stage presentations, and hands-on assignments. By the end of the training, attendees will be equipped to overcome presentation fears, craft compelling content and scripts, and engage in meaningful two-way communication, all aimed at better achieving the company's goals and targets.
2 Days
At the end of the programme, learners will be able to:
• Overcome Presentation Fear
• Build & Improve Presentation Skill
• Create Presentation Content & Script
• Build 2 Way Communication Skills with The Audiences
• Able to become a better Presenter
• Top Management /Sales Force Team
• Anyone Who Needs to Improve Their Presentation Skills
• Minimum 2 Pax in A Training
• Maximum 20 Pax in A Training
1. Identify key points & key messages to convey to the target audiences
2. Identify who are your target audiences
3. Put yourself in your audiences’ shoes to meet up their expectations
4. The Presentation Skills (Dos’ & Don’ts)
5. 2 Way Communication Skills with Audience during Presentation
6. Content Development
7. Create Content, Script & Slides
1. Overcome On Stage Presentation Fear
2. Practical Section – presentation section
3. Q& A Section – from the audiences
4. Feedback Section – from the audiences
5. Find tune in individual presentation skills by trainer
Elevate your customer service quality and cultivate loyal customers who are advocates for your brand.
Empower your leadership potential, and master effective communication, team motivation, conflict resolution.
Elevate your sales closing skills and become a master closer, achieving remarkable results in your sales endeavors.
Provide you with the knowledge you need to create a comprehensive and effective marketing plan to improve your current marketing strategies and grow your business.
Elevate your sales negotiation prowess and sharpen your abilities to achieve mutually beneficial outcomes.
Elevate time management skills of your team and empower them to achieve peak efficiency.
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